PRIVACY POLICY 

PLEASE NOTE THAT THIS PRIVACY POLICY MAY CHANGE FROM TIME TO TIME, WITH CHANGES TAKING EFFECT IMMEDIATELY, SO PLEASE CHECK IT OFTEN.  

 

Our Commitment to Privacy

Your privacy is very important to us. Part of our operation of this Website, www.grandirongym.com (herein the “Site” or “Website”) involves the collection, storage, use, and disclosure of information about you.  This Privacy Policy explains what type of information we collect through this Site, and our storage, use, and disclosure of this  information to allow you to make choices about your use of the Site and about the way you share your information with us.  By visiting this Site, you acknowledge and agree that you accept all of the provisions outlined in this Privacy Policy.

 

I.  Information Identified 

Information collected online can generally be categorized as anonymous (aggregate) information or personally identifiable information.  Anonymous information is information that cannot be connected to the identity of a specific individual (for example, a users' Internet Protocol (IP) address, browser being used, usage details, etc., as long as these fields do not link to a user’s personal information). Personally identifiable information, on the other hand, is information that specifically identifies a particular user (for example, a user’s name, address, email address, telephone number, date of birth, business name and contact information, financial information, including credit card account numbers and billing information, communication preferences, order and subscription information, etc.).  Many users of this Website will choose not to provide any personally identifiable information; therefore, those individuals are anonymous to us, and any data collected about their use of this Website is anonymous information.

A.  Collection and Use of Automatic Anonymous Information

In general, you can visit this Site without identifying who you are or revealing any personal information about yourself.  All data collected about your use of this Site which is automatically submitted by your browser to us is anonymous information.  

When you visit our Site, we automatically collect certain technical and routing information about your computer.  This anonymous information includes the IP address of your originating Internet Service Provider (ISP), the domain name of the website from which you accessed our Site, the browser you are using, your operating system, your CPU speed, the dates you visited, the length of time visited, any search queries you entered and the search results, the pages of the Site you visited, and the time spent on each page visited.  

We use this anonymous information for statistical purposes to track usage of the Site to improve its content and performance and to try to bring you the best possible service.  We also collect this information for marketing purposes, including determining our target markets, to market our products and services to you, and to market the products and services of third-parties to you. 

This anonymous information may be shared with individuals and businesses related to the operation, use, and marketing of this Site, including third-party individuals and businesses.  To the extent this anonymous information is shared with third-parties, it is not traceable to you individually and will not be used to contact you directly.  This anonymous information is also shared with our third-party advertisers for the purpose of providing advertising statistics to these third-parties.      

B.  Collection and Use of Personally Identifiable Information

Personally identifiable information is only collected by us when it is voluntarily submitted by you through various forms on or linked to this Site.  Submission of personally identifiable information is not required merely to visit this Site; however, the submission and collection of personally identifiable information is required for membership to Grand Iron Gym.

We will use your personally identifiable information in the same manner as we use the automatically collected anonymous information, namely, to track your use of the Site, to improve its content and performance, to try to bring you the best possible service, and for marketing purposes, including determining our target markets, to market our products and services to you, and to market the products and services of third-parties to you.  In addition, we also use your personally identifiable information to communicate with you, to provide products and services that you request, to respond to requests that you make, to improve our products and services, and to notify you of promotions and offers and new products and services. When you submit personally identifiable information to us, you understand that you are agreeing to allow us to access, store, and use that information for these purposes.

Personally identifiable information may also be accessible to individuals and businesses related to the operation and use of this Site.  Thus, by entering any personally identifiable information, you are granting us express permission to share that information with the individuals and businesses related to the operation and use of this Site.  

Membership management, including billing management, on this Site functions through MoonClerk.  Therefore, all personally identifiable information is shared with MoonClerk for these purposes. You can read MoonClerk’s privacy policy at https://www.moonclerk.com/privacy-policy/. 

Personally identifiable information will also be collected via WaiverSign, out online platform for waivers, consents, and liability waivers.  You can read WaiverSign’s privacy policy at https://www.resmarksystems.com/privacy-policy.  

Member details are stored by us in Google Drive folders.  Therefore, personally identifiable information is shared with Google for this purpose.  You can read Google’s privacy policy at https://policies.google.com/privacy.   

Our building entry system is keyless through our members’ smartphones and is controlled through VizPin.  Personally identifiable information is therefore shared for this purpose with VizPin.  You can read VizPin’s privacy policy at https://vizpin.com/app-privacy-policy/.

From time to time, we may also be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested by law enforcement or judicial authorities, we will provide this information on receipt of the appropriate documentation.  We may also release information to law enforcement agencies or other third-parties if we feel it is necessary to protect the safety and welfare of our personnel, agents, you or others, or to enforce our Terms of Use.  We may further disclose personally identifiable information to enforce any agreement we may have entered into with you and to enforce this Privacy Policy.  In addition, we may disclose this information in connection with the maintenance and administration of this Site.   

C.  Contact Forms

We offer multiple ways to contact us, including by email, Facebook, and Instagram.  If you choose to contact us via email and supply us with your personal contact information, this information and your message is sent to our email address at info@grandirongym.com.

 Facebook’s privacy policy can be found at https://www.facebook.com/policy.php, and Instagram’s privacy policy can be found at http://instagram.com/legal/terms.             

D.  Cookies

This Site uses cookies for analytical purposed.  Cookies are small data files, typically made up of a string of text and numbers, that assign you a unique identifier.  This information enables your computer to have a “dialogue” with our Site and permits us to administer our Site more efficiently and to provide a more tailored and user-friendly service to you.  You may set your browser to notify you when you receive a cookie or to prevent cookies from being sent; however, if you do so, this may limit the functionality we can provide you when you visit our Site.

E.  Testimonials 

If you submit a service, product, trainer, or company review or testimonial, you agree that all information shared to us, including personally identifiable information about you as well as your actual review or testimonial will be collected by us for our use and disclosure.  If you also share your photograph, a video of yourself, or an avatar, we will also collect this information.  All of the information shared by you, about you, in your review or testimonial may be posted and shared on this Site, on our social media, and in all other forms of our general marketing.  By submitting a review or testimonial, you are agreeing to the use and dissemination of your personally identifiable information.

F.  Email Communication and Marketing

Any time you provide us with your email address, that email address is saved and stored by us for future use in marketing and communication.  Your email address will also be shared to MoonClerk, our email marketing platform, or any future email marketing platform we choose in the future.  If at any time you do not wish to receive offers and emails from us, we ask that you tell us in writing.  You may remove your name from our mailing list by sending us an email addressed to info@grandirongym.com​ and indicating in the subject line “No Offers or Email.”

G.  Registration and User Profiles

You may register for membership on our Site.  If you register for membership or save a user profile on our Site, we will store the personal information you provide.  All users can see, edit, or delete their personal information at any time, with limited exceptions.  Our website administrators and developers can also see and edit that information.  Importantly, you may opt out of membership, but you may not opt-out of providing us with personally identifiable information if you wish to be a member and register for membership, as personally identifiable information is required for registration and membership.

H.  Rights to Your Information

If you have registered for membership or uploaded a profile on our Site, you can request to receive an exported file of the personally identifiable information we hold about you, including any data you have provided to us.  You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. 

II.  Storage of Information

Information collected or stored by our company are accessible only by our employees, contractors, and agents on a need to know basis and who have entered into and are bound by a confidentiality and nondisclosure agreement with us.  In addition, this information may be stored with a third-party web-hosting company.  We currently host our Site on SquareSpace.  You can access Square Space’s privacy policy at https://www.squarespace.com/privacy.  Prior to storing said information, this third-party web-hosting company and we will enter into a written agreement to ensure that appropriate industry-standard security and confidentiality procedures are in place to protect this information.  Beyond that agreement, we cannot guarantee the actions by or the use of information by this third-party web-hosting company. 

III.  Security 

We strive to use industry-standard practices in the collection, storage, and transfer of information to protect the privacy and security of your information.  To prevent the unauthorized dissemination, loss, misuse, or alteration of your information, we use various security measures to protect the information we collect, including industry-standard encryption, firewalls, and access controls at the system and database levels.  None of your information will be sold to unaffiliated third-parties.  Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the personally identifiable information provided by our users.  However, cannot and do not guarantee that unauthorized, inadvertent disclosure will never occur.    

IV.  Processing of Credit Card Information

Collection of credit card numbers is solely for the purpose of processing memberships.  Currently, all membership transactions are processed through MoonClerk. Therefore, all personally identifiable information, including your credit card information, is shared with MoonClerk for completing transactions. 

We may later choose to use the services of a different third-party to process credit card payments.  However, when the services of a third-party credit card processing servicer are used, we will have first entered into a written agreement with that third-party to ensure security and confidentiality procedures are in place to protect this information.  However, beyond that agreement, we cannot guarantee the actions by or the use of information by this third-party credit card processing servicer.

V.  Third-Party Websites and Embedded Content

This Site contains links to third-party websites that are not owned or operated by us, including, but not limited to, MoonClerk, WaiverSign, Google, Facebook, Instagram, SquareSpace, and VizPin,  as mentioned above.  We do not control the collection, storage, use, or dissemination of your information by these third-parties.  Thus, we assume no responsibility for the content, terms and conditions, or the privacy policies or practices of any of these third-party websites.  By using this Site, you expressly agree to release us from any and all liability from your use of any of these third-party websites and you agree to the terms of use and service and privacy policies of these third-parties.  Third-parties that link on this Site may use cookies or collect other information when you go to their websites.  When you leave this Site to visit any such third-party website, this Privacy Policy no longer applies.  We do not control the collection, storage, or use of your information by these companies. Therefore, you should contact these companies directly if you have any questions about their collection, storage, or use of your information.  

In addition, from time to time, we may embed images, videos, or content from third-parties on this Site as a benefit to members and potential members.  This embedded content from other third-party websites behaves in the exact same way as if the user has visited the other third-party website.  These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. 

VI.  Transfer or Assignment of Information; Sale or Merger

Customer lists and information are properly considered assets of a business.  Accordingly, if we merge with another entity or if we sell our assets to another entity, our customer lists and information, including personally identifiable information you have provided us, would be included among the assets that would be transferred.

 VII.  International Users 

We are headquartered in the United States of America and the server for our Site is also located in the United State of America.  Therefore, be advised that personally identifiable information entered by all users, including you, is delivered and stored in servers located in the United States of America. Consequently, by using this Site, if you are an international user, you hereby consent to the transfer of your anonymous and personally identifiable information across international boundaries and into the United States of America.  If you are located outside of the United States of America, you should read and be familiar with the privacy laws of your own province, country, or governmental jurisdiction.  Many provinces, countries, and governments have laws of their own that govern the collection and use of personal information.  You should be aware and knowledgeable about these laws before you provide us with any personally identifiable information as the laws of the United State of America may not be as protective as your jurisdiction. 

VIII.  Minors and Children Under 13

This Site and our products and services are not specifically intended for individuals under the age of thirteen (13), therefore we will not knowingly collect personal information from any individual under the age of thirteen (13), whether online or offline.  However, we understand that some parents of children under the age of thirteen (13) may desire membership with us for their children.  Any information collected, stored, or used by us for individuals under the age of thirteen (13) will be information obtained directly from that individual’s parent or guardian, through verifiable consent, without exception.  Otherwise, if you are aware that anyone under the age of thirteen (13) has in fact supplied us with personal information, please contact us immediately, so that we can remove such information from our system.  If you are a parent disclosing information to us about your child, be advised that (1) you do not have to disclose more information than is reasonably necessary to participate in membership at our gym, (2) you have the right to review your child’s personal information at any time, (3) you have the right to direct us to delete this information, (4) you have the right to refuse any further collection or use of your child’s information, (5) you have the right to agree to the collection and use of your child’s information, but still not allow for disclosure of that information to third parties.   Please contact us directly at info@grandirongym.com or in person to review any of these rights and to enforce them at any time.   

IX.  Definitions, Generally

As used throughout this Privacy Policy, the terms “we,” “us,” or “our” shall refer to Grand Iron Gym, LLC, their officers, managers, members, employees, agents, subsidiaries, affiliates, partners, and the like.  The terms “you,” “your,” “user,” or “users” shall refer to any individual or any entity who accesses, visits, views, or uses this Site.  A user does not have to purchase a product or service from this Site in order to be a “user” under this Privacy Policy.

X.  Contacting Us

If you have any questions or feedback concerning our Privacy Policy, please contact us at:

By mail: 

Grand Iron Gym, LLC

6025 Pontaluna Road

Fruitport, MI 49415 

United States of America

By telephone:

            616-935-2208

By email:

            info@grandirongym.com

XI.  Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time and without any notice to you.  We encourage you to periodically review this page for the latest information on our privacy practices.  Any modifications to this Privacy Policy will be effective immediately upon our posting of the new terms (or as otherwise indicated at the time of posting).

Revised February 16, 2020.  Copyright © 2020, Grand Iron Gym, LLC.  All Rights Reserved.